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Community Chatter

Posted by Andrew Fawcett on 27 April 2010 | 1 Comments

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Since we began building Chatterbox and working with Chatter, we have joined the salesforce.com Chatter developers community (DevZone) site where thousands of developers use Chatter to connect with each other, demo new apps, and share and discuss ideas. We have received some great feedback about our Chatterbox application. One conversation in particular is worth noting. Ed Schlesinger, a developer at studentforce (@studentforcenow), is excited by the possibilities delivered by Chatterbox. He created a notification system in minutes that works with their student application to notify students of assignments due and can see real value for organisations in Higher Education. Great example of Chatter in use, the value of Chatterbox and the importance of collaboration.


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  • The importance of collaboration:

    Salesforce.com and its forward thinking management, employees and partners whose efforts have sparked the revolution that is happening NOW; even as I type this response, should be lauded for its accomplishments. However, while having a 'great' idea; one that resonates with all of us and becomes just plain common sense should be celebrated, its the execution on that idea that is the true measure of a game changing technological, financial and sociological success that is the shift that benefits us all. That is the true accomplishment salesforce.com can beat its chest about - execution.

    In order to reinforce that momentum and truly democratize the availability and use of powerful enterprise class SaaS, studentforce endeavors to place the platform in the hands of those who truly know how it can be used - students. Delivering on Don Tapscott's 1998 prognostication "! that the most revolutionary force for change is the students themselves. Give children [students] the tools they need and they will be the single most important source of guidance on how to make the schools relevant and effective” is a tall order made possible by the force.com platform; and, more recently by the introduction of Chatter - a secure medium by which students collaborate with one another; faculty do the same; and, each group shares with one another. Student Chatter + Faculty Chatter creates a dimension of conversation and collaboration never before available.

    Recently published studies report that faculty (80%) use social medium; and, a growing number (30%) use collaboration tools, available as a service to communicate with their students incorporated into lesson plans. We already know that students (and others) have already enthusiastically embraced social medium and its growth is accelerating throughout the world. But there still exists a disconnect between faculty, students and staff on campus. As the further 'commercialization' (by no means a bad thing) of collaboration platforms evolve it seems to be at the expense of PRIVACY. That will inhibit the execution of a great ideas. Ironically, security and privacy must be intact so that collaboration and sharing can occur. Think about it - strange; right?

    With Chatter layered within the force.com architecture, we now have a platform that is secure; private where necessary; and, holds the promise of exponentially increasing the transfer of ideas !. so the execution of those ideas can occur. Chatter also " ! brings the data alive" by automating the notification of important events as they occur and delivering them specifically relevant to the tasks they are associated with. And its MOBILE; available on my Blackberry, iPhone, iPad and yeah - future mobile devices.

    What better audience is there to take a wonderful idea (SaaS + Collaboration + Mobile); effectively executed for businesses, non profits and individuals than those who have grown up using these tools? And, by giving students " ! the tools they need" a generation of productive, knowledge seeking students will be able to execute on the ideas that have not yet been thought of as they become citizens participating in business, teaching and life long learning.

    Posted by Ed Schlesinger (yup the guy referenced above), 18/11/2010 3:30pm (1 year ago)

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