Thanks to our Open Source Contributors!

Post by: | September 2, 2014

Its been nearly two years since first created its GitHub page and started sharing some of its tools and libraries with the community. We backed the launch of many of the 15+ repositories with presentations and blogs from our R&D team members. These are intended to beopen source repositories for anyone to use and indeed contribute

Welcoming Samantha Loveland and John Moss to the management team

Post by: | September 2, 2014

I am very excited to announce the addition of two seasoned executives to our management team . Samantha Loveland joins as the Vice President of Customers for Life, and John Moss joins us as General Counsel.Sam brings an extensive background in customer service and experience, having led worldwide customer engagement programs for and Yammer during periods

Wanna get away? ERPcentral is your spot

Post by: | August 28, 2014

Need a go-to spot to get away from the show floor madness (mascots, music, dancing, etc) at Dreamforce 2014 ? You’re in luck. Don’t get me wrong, we love all the excitement at Dreamforce, but that whole week can be pretty hectic specifically around Moscone Center. ERPcentral (aka DF14 Headquarters) at SPUR Urban Center will be

Justify your trip to Community Day 2014

Post by: | August 26, 2014

Need to justify your FinancialForce Community Day trip to someone a boss, business partner, investor, or spouse? You may already be privy to the best practices, strategy and hands-on training that has to offer. But did you know about the shark tank too (kind of)? If you are looking for a list of reasons

Top 7 reasons you have outgrown QuickBooks

Post by: | August 22, 2014

Ok let’s face it – QuickBooks is a good entry-level accounting system, but there comes a time when it just doesn’t cut it. This is when its limitations actuallyhinder your ability to grow and prosper. When is it time to move off QuickBooks and upgrade to a more robust accounting solution? When youre stuck using

Why businesses are losing billions through poor customer service [infographic]

Post by: | August 21, 2014

Like us, our friends at NewVoiceMedia are enthusiastic about happy customers. That’s why throughout 2013, they carried out an in-depth investigation into attitudes towards customer service in the UK and US.With instant information at customers’ fingertips, it’s easier than ever to switch service providers. Through their investigation, NewVoiceMedia set out to answer a number of important

Couple sales with services and everyone wins

Post by: | August 20, 2014

Like lions and hyenas, sales and services have been long time enemies. Sales job is to close business and they may have to make some promises on behalf of services along the way. These promises are typically around pricing, delivery dates and available resources with the perfect skill sets. Services has to make good on

DevTalks DF14: Apex Unit Testing with ApexMocks Framework

Post by: | August 19, 2014

Along with our festivities at Dreamforce and FinancialForce Community Day , FinancialForce will be hosting the third FinancialForce DevTalks featuring delicious beer, tasty food and great conversation at SPUR on Wednesday, October 15.On top of that, this specific DevTalks will include a presentation on FinancialForceApexMocks , an open sourceunit testing framework that provides Mockito -like functionality to Apex.Following the format of our past successful DevTalks ,

Party with FinancialForce at Dreamforce 2014

Post by: | August 18, 2014

Dreamforce 2014 is less than 2 months away. While we all know the most important part of Dreamforce is the learning, you can’t forget about the parties! These are your chance to relax, network and escape from all the walking, listening and talking!Weve been told we produce some amazing apps… and beramazing parties.Just like last

Q&A with Doug Tilley, General Manager of Professional Services Automation (PSA)

Post by: | August 15, 2014

Doug Tilley joined FinancialForce over a year ago to help lead our PSA (Professional Services Automation) business. Coming from a Services Operations Director role, Doug understands firsthand the problems PSOs (Professional Services Organizations) encounter. I took the opportunity to speak with him about these challenges in todays Q&A.1. What new challenges do PSOs face today?With technology